Accessories

We do not offer cash refunds for eligible change-of-mind returns. Please contact us within 7 business days of delivery to request a return or exchange. Items must be unused, clean, undamaged, and in their original condition. Once approved, returns are issued as store credit, subject to our full Refund Policy and applicable consumer rights.

Approved store credit is valid for 30 days from the date you receive it. Availability is limited and the same item may not be in stock for an exchange.

Please email shopjiadstyle@gmail.com as soon as possible, ideally within 24 hours of delivery, with your order number and clear photos. We will review the issue and help with the next steps. This timeframe does not limit rights required by law.

We currently ship to the United States and Puerto Rico from Jacksonville, Florida. Contact us before purchasing if you need delivery to another destination.

Standard shipping is $7.99. Orders of $75 or more qualify for free shipping when the subtotal reaches $75 after discounts and before taxes, unless stated otherwise at checkout.

Orders usually take 1–3 business days to process. After shipment, estimated transit time is about 3–6 business days. Weekends, holidays, carrier delays and destination may affect delivery.

Once your order ships, tracking details are sent to the contact information provided at checkout. Carrier tracking may take some time to update.

Available payment options are shown at checkout. Eligible customers may see buy-now-pay-later options such as Affirm, Afterpay or Zip, depending on approval and availability.

JIAD is an online boutique based in Jacksonville, Florida. Shop conveniently through our website, and contact us at shopjiadstyle@gmail.com for assistance.